• Our offices will be closed on Mon., Feb. 16, in observance of Presidents’ Day.
Find your local office



Change
Please enter a valid Zip Code.
Contact us Use Current Location

We are unable to find any locations for the Zip Code “12345”

Try a different Zip Code Contact us for assistance
Markets and Weather Calculators
Careers Locations Contact
See all results
Login

Steps to Sync Your Accounting Software

Update Your QuickBooks® or Quicken® Connection to My Account

Connection Overview

Beginning February 15, 2025, My Account will use a new, more secure connection method for customers who download loan and account information into QuickBooks or Quicken.

This update ensures improved security, faster syncing, and better long‑term compatibility.

Depending on your product, you may be prompted to:

  • Reauthorize your connection
  • Log in using a secure Frontier Farm Credit-hosted login window
  • Refresh or relink your accounts
  • Follow updated steps for downloading transactions

You'll find step‑by‑step instructions for every supported QuickBooks and Quicken version below.

Step-by-Step Connection Instructions

Select your accounting software program and follow the instructions.

QuickBooks Desktop for Windows
View Instructions

QuickBooks Desktop for Mac
View Instructions

QuickBooks Online
View Instructions

Quicken for Windows (EWC+)
View Instructions

Quicken for Mac (EWC+)
View Instructions

What's Changing and Why You Need to Take Action

monitor with paddle lock
More Secure Login Process

Intuit now requires a secure hosted sign‑in process for all financial data connections. My Account will use a new connection method—API or Express Web Connect Plus (EWC+)—depending on your product.

paddle lock on screen
New Reauthorization Cycle

After February 15, most users will periodically be asked to refresh or reauthorize their connection (typically every 90 days).

monitor with email icons
New Screens and Prompts

You may see new prompts, such as:

  • "Reauthorize your connection"
  • "Frontier Farm Credit has updated its connection method"
  • In QuickBooks Online: Error 377 ("Fix now")

What You'll Need Before Starting the Process

Before you get started, you will need these items:

  • Your My Account username and password
  • The latest version of QuickBooks or Quicken installed
  • A reliable internet connection
  • (Recommended) A backup of your QuickBooks/Quicken file
woman sitting at desk writing in a notebook with open laptop

Frequently Asked Questions

1

No. Your My Account login remains the same.
2

No. Your account information, payment options, and My Account access will not change.
3

Prompts typically occur the next time you download or refresh transactions after February 15.
4

Visit the instructions above. Many errors—like QuickBooks Online Error 377—have simple one‑click fixes.
5

Please call our Customer Support team Monday - Friday between 7:30 a.m. and 5:30 p.m. CT at 877-348-3810. 

My Account Customer Support

Phone: 877-348-3810

Available Monday - Friday, 7:30 a.m. - 5:30 p.m. CT